Founded in 1991, Lufthansa City Center (LCC) is a worldwide travel agency franchise based in Frankfurt, Germany. Lufthansa empowers independently-owned and operated travel agencies by cobranding with LCC. Lufthansa focuses on individual, tailor-made customer products for both leisure and corporate customers. This allows Lufthansa to combine flexibility and innovation in order to provide a comprehensive service portfolio. All franchisees are the best at their game in every country in which Lufthansa has built its presence Lufthansa’s LCC concept offers a global program with local relevance to nurture the cultural differences and dynamics required in each market. A global presence with local capabilities ensures the best opportunity in order to deliver an exceptional customer service.